SH
Silindile H

1 reviews | Active since Dec 2019

24 Jan 2022, 10:09

Calls not going through

Everytime when calling vericred collections phones are ringing the whole day without assistance. This is quite disappointing, I have been trying since last to no avail and you expect to get business from other companies.

0
Replies (1)
VeriCred Collections
VeriCred Collections's reply25 Jan 2022, 09:52
Official
Hello SILINDILE H********, thank you for your report. We apologise for the inconvenience caused due to unusual high volumes of calls being experienced.
Our records reflect that our agents were trying to contact you on numerous occasions in the past yet all calls going to voicemail.
Be that as it may, we will arrange that you are being called today regarding your account which was handed over for collection, under the circumstances kindly answer when tryinf to contact you.
Thank you.