LK
Lee K
1 reviews | Active since Sept 2019
30 Sept 2019, 11:50
Bas service!
For months they dont pick uo my account, after paying every month and settling, i layed a complaint with tfg, now all of a sudden i get a statement with outstanding balance and a whole lot of fees. Easy to call and hassle cliebts for payments, when clients need assistance there is no help but fees rise, how do ppl then cope with paying? You should be ashamed. I need someone to contact me asap before i go to court
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VeriCred Collections's replyOfficial
01 Oct 2019, 14:05Good day Lee Ki, thank you for your report. We apologise for the negative experience in this regard. We can however assure you there is no need to go to court in this regard as you mention. Please take cognisance that VeriCred is registered with the Council for Debt Collectors and have been in operation in excess of 29 years. Our charges are 100% in adherence to the Debt Collectors Act. Apart from paying our client's overdue portion which was handed over for collection, there is collection fees applicable in terms of the Debt Collectors Act, 114 of 1998. Please refer to the Council's website to view the relevant charges by a debt collector: www.cfdc.org.za. In addition, interest charges (referred to as 'mora interest') is being charged and added monthly onto your account. However, in lieu of the above we wil arrange for the relevant Supervisor to contact you and explain this in detail. Regards,VeriCred Collections (Pty) Ltd
VeriCred Collections's reply01 Oct 2019, 14:05
Official
Good day Lee Ki, thank you for your report. We apologise for the negative experience in this regard. We can however assure you there is no need to go to court in this regard as you mention. Please take cognisance that VeriCred is registered with the Council for Debt Collectors and have been in operation in excess of 29 years. Our charges are 100% in adherence to the Debt Collectors Act. Apart from paying our client's overdue portion which was handed over for collection, there is collection fees applicable in terms of the Debt Collectors Act, 114 of 1998. Please refer to the Council's website to view the relevant charges by a debt collector: www.cfdc.org.za. In addition, interest charges (referred to as 'mora interest') is being charged and added monthly onto your account. However, in lieu of the above we wil arrange for the relevant Supervisor to contact you and explain this in detail. Regards,VeriCred Collections (Pty) Ltd