PS
Prince S

1 reviews | Active since Jul 2020

12 Oct 2022, 16:24

Bad vericred debt collectors

My mtn account was handed over to vericred Randburg branch particularly and they collected the settlement amount from me to close mtn account last year2021 now i went to do credit score check only to find out that mtn account is still active they didn't send paidup letter to mtn and i tried calling them they give me bad attitude promise me lies that they will send paidup letter and they never did, they hangup on call when i call them ,they just a bad company to deal with plz hellopeter help... I don't knw what to do cuz vericred refuses to help me and all the agents have bad attitude they refuse even to call me back after they i used my airtym to call them and they dnt assist me

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Replies (2)
VeriCred Collections
VeriCred Collections's reply13 Oct 2022, 15:03
Official
Good day Prince S******, please note that the clearance letter ('paid up letter') was duly forwarded to yourself as proof of settlement of your account.
The said letter needs to be provided to your service provider (i.e. our client), who blacklisted you prior to handover, in order to have your adverse details updated on all credit bureaux.
Kind regards.
PS
Prince S's update17 Oct 2022, 08:48
Reviewer Update
Kindly send your clearance letter in the format i can open either pdf or word format because i cannot open the one you sent