SN
SINAZO N

1 reviews | Active since Nov 2010

26 Aug 2024, 17:04

Bad Service

I would like to share my experience with VeriCred. I recently finished paying my account . I phoned them requesting for a paid up letter the lady who assisted me cant remember her name re-assured she will email it to me. I phone again twice but I was sent from pillar to post, call just drops and nobody bothers to call me back. I have settle the balance and all I need is paid up later.

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Replies (1)
VeriCred Collections
VeriCred Collections's reply27 Aug 2024, 14:37
Official
Hi Sinazo, we refer to your comments and hereby confirm that the letter was sent to you on 26/08/24 to the mail address used by you on this forum. You have subsequently provided us with an alternative email address and the letter was then sent again to both mail addresses.
You have subsequently rep**** today to the mail and confirmed that you have received the requested letter.
Thank you