1 reviews | Active since Aug 2019
Bad service
I had an account with Foschini that was handed over to Vericred. On Saturday 24 August 2019 I called and requested a settlement amount on my account which was given to me and I was told to. email the proof of payment and a paid up letter will be emailed to me on Monday. Monday I called several people for assistance up to no avail, all vericred contact details are not answered, when answered no one is able to assist as they told me the Foschini department is not available. However in the morning I spoke to Sibongile and she told me she will get back to me, I waited for her call even today. I am getting irritated because I am wasting my airtime and time trying to get a hold of a consultant at Vericred however when you don't pay your account you get million missed calls from them. This is *********** and is causing inconvenience for me as a client.
instituted. Be that as it may, we apologise for the inconvenience caused to you in this regard. We have forwarded the 'paid up' letter to the mail address as stipulated by you in this report and said letter is to be presented to Foschini in order for them to update your record on the credit bureaux. We trust that you find this in order. Kind regards, VeriCred Collections
instituted. Be that as it may, we apologise for the inconvenience caused to you in this regard. We have forwarded the 'paid up' letter to the mail address as stipulated by you in this report and said letter is to be presented to Foschini in order for them to update your record on the credit bureaux. We trust that you find this in order. Kind regards, VeriCred Collections