MK
Melany K
1 reviews | Active since Jun 2020
17 Jun 2020, 12:37
Bad service
I have not received any service from vericred. They do not answer their phones and they dont send statements. I wish that they can improve by communicating with their clients and give monthly statements which I have been waiting for, for many years.
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VeriCred Collections's replyOfficial
18 Jun 2020, 12:17Good day MELANY K, thank you for your report. We apologise for any inconvenience caused. Due to the current situation we are not full staff complimentary as yet. Be that as it may, we investigated and established that you are repaying an account since 2013. The account in question is allocated to our Kimberley Branch and the person responsible has duly contacted you and forwarded you the requested statement on your account. Kind regards.
VeriCred Collections's reply18 Jun 2020, 12:17
Official
Good day MELANY K, thank you for your report. We apologise for any inconvenience caused. Due to the current situation we are not full staff complimentary as yet. Be that as it may, we investigated and established that you are repaying an account since 2013. The account in question is allocated to our Kimberley Branch and the person responsible has duly contacted you and forwarded you the requested statement on your account. Kind regards.