FO
Fredricka O
1 reviews | Active since Jul 2014
09 Oct 2024, 15:18
Bad service and rude staff
I have a few blood accounts with Ampath. I spend 2 months in ICU. So you can just imagine. I lost my job because I am in 24 hour oxygen. I have been paying Vericredit for the last almost 2 years every month. I am using my ID number as I dont have all the account numbers and I make one payment of what I can afford. They are harassing me. Telling me not to use my ID number. So how the hell must I pay. You cannot give ne a statement. As a matter of fact I dont even know if I still owe you. I will be taking this up with the Ombudsman because I can not be abused like this anymore.
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Replies (2)
VeriCred Collections's replyOfficial
10 Oct 2024, 14:48Hello Fredricka O******, thank you for your review and bringing this to our attention.
We are sorry to hear about your negative experience. Our records reflect that you currently have three outstanding pathologist accounts. To ensure that payments are allocated, it is rather commendable that you do use the correct reference numbers to have payments allocated accordingly.
Please note that we will forward you the relevant information of the three accounts in question via email.
Should you however have made payment to any of these accounts as is being alleged, please return the relevant proof in order to investigate and have payments allocated.
In the interim a hold was placed on all your outstanding accounts until clarity received.
Thank you.
We are sorry to hear about your negative experience. Our records reflect that you currently have three outstanding pathologist accounts. To ensure that payments are allocated, it is rather commendable that you do use the correct reference numbers to have payments allocated accordingly.
Please note that we will forward you the relevant information of the three accounts in question via email.
Should you however have made payment to any of these accounts as is being alleged, please return the relevant proof in order to investigate and have payments allocated.
In the interim a hold was placed on all your outstanding accounts until clarity received.
Thank you.
VeriCred Collections's reply10 Oct 2024, 14:48
Official
Hello Fredricka O******, thank you for your review and bringing this to our attention.
We are sorry to hear about your negative experience. Our records reflect that you currently have three outstanding pathologist accounts. To ensure that payments are allocated, it is rather commendable that you do use the correct reference numbers to have payments allocated accordingly.
Please note that we will forward you the relevant information of the three accounts in question via email.
Should you however have made payment to any of these accounts as is being alleged, please return the relevant proof in order to investigate and have payments allocated.
In the interim a hold was placed on all your outstanding accounts until clarity received.
Thank you.
We are sorry to hear about your negative experience. Our records reflect that you currently have three outstanding pathologist accounts. To ensure that payments are allocated, it is rather commendable that you do use the correct reference numbers to have payments allocated accordingly.
Please note that we will forward you the relevant information of the three accounts in question via email.
Should you however have made payment to any of these accounts as is being alleged, please return the relevant proof in order to investigate and have payments allocated.
In the interim a hold was placed on all your outstanding accounts until clarity received.
Thank you.
FO
Fredricka O's updateReviewer Update
11 Oct 2024, 05:25So how do I know that the last 2 years osyments wherevI used my ID was indeed allocated to my account?
FO
Fredricka O's update11 Oct 2024, 05:25
Reviewer Update
So how do I know that the last 2 years osyments wherevI used my ID was indeed allocated to my account?