EF
Erica F

1 reviews | Active since Jun 2022

09 Jul 2025, 10:54

Bad service

Rudest unhelpful unprofessional bunch, put phone down and refuse to assist

0
Replies (1)
VeriCred Collections
VeriCred Collections's reply10 Jul 2025, 09:51
Official
Good day Erica F****, thank you for your review and bringing this to our attention. Kindly accept our apologies for the inconvenience and frustration caused in this regard.
We could not reach you telephonically, however, have forwarded you the 'zero balance' statement of your account via email yesterday, please also check the junk mail/Spam folder.
Please take cognisance that the paid-up letter was requested and will be available on 14/07/2025 which will be forwarded accordingly.
Kind regards.