AR
Angilque R
1 reviews | Active since Nov 2016
17 Jun 2020, 11:51
Atrocious, Hostile Service
I need assistance please I paid up my Account in November 2019 as I was handed over to Vericred by Direct Axis, till today I have not received a paid up letter from them after paying the additional charge added to my settlement amount for the letter. I have send numerous emails to follow up on the outstanding letter & also because Direct Axis keeps phoning me & requiring I pay the outstanding amount. I send emails to Tshidi, Simon & Mary Jane, they read my emails but never reply this is absolutely unacceptable are they even a real Company.
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VeriCred Collections's replyOfficial
29 Jun 2020, 10:41Good day ANGELIQUE R, we hereby confirm that we have subsequently received instruction from our client Direct Axis to issue a paid up / clearance letter on your overdue account which was handed over for collection. The letter was duly forwarded to yourself d/d 26/06/2020, we apologise for the inconvenience caused in this regard. Thank you.
VeriCred Collections's reply29 Jun 2020, 10:41
Official
Good day ANGELIQUE R, we hereby confirm that we have subsequently received instruction from our client Direct Axis to issue a paid up / clearance letter on your overdue account which was handed over for collection. The letter was duly forwarded to yourself d/d 26/06/2020, we apologise for the inconvenience caused in this regard. Thank you.