SN
Sfundo N

1 reviews | Active since Jul 2021

08 Oct 2024, 10:38

Answer your phones

These guys don't answer their phones. I have been calling MTN trying to make arrangements about payments but they told me the account was handed over to these guys of which not even once i ever received any call from them. The account now has turned my credit profile from bad to worse and when you try to call them they don't bother answering their phones. this is frustrating and very unprofessional

0
Replies (1)
VeriCred Collections
VeriCred Collections's reply08 Oct 2024, 11:03
Official
Hi SFUNDO NG***, your review refers. 
Please note, that contrary to your claims, we do not have account *********** handed over for collection as is being alleged.  You surely would have been contacted by us for payment should your overdue account have been handed over to us.
In conclusion, we do not have an MTN account in your name, nor do we have ANY other accounts handed over at present in your name on the ID number that you provided on this forum.
Please refer back to your service provider in this regard.