1 reviews | Active since Jan 2017

03 Aug 2021, 11:15

Ampath account already settled

I have received multiple emails from vericred asking to settle an ampath account which had been settled long ago. We keep emailing them proof of payment and they still send us emails requesting pop. I have phoned them and they keep sending the call to different places until it cuts.

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Replies (3)
VeriCred Collections
VeriCred Collections's reply03 Aug 2021, 11:51
Official
Hello STRATOS S, we refer to your report. 
We hereby place on record that the ID number quoted by you on this forum is not on our system, the email address and contact number provided by you is not linked to any accounts handed over. There is thus no Ampath account handed over with the ID number that you provided. 
To be able to investigate your claims with our client and assist accordingly, please provide your correct ID number, alternatively  the REFERENCE number or ACCOUNT number of the account you are referring to; or the correct ID NUMBER of the rightful account holder that are allegedly handed over.
Thank you
VeriCred Collections
VeriCred Collections's reply04 Aug 2021, 11:29
Official
Hello Stratos S, thank you for the information provided.
Upon investigation is was established that there is in fact two (2) Ampath accounts handed over for collection. The one was paid previously as mentioned by you , however, the second account is still outstanding with no payment. We hereby confirm that the relevant agent has forwarded the details and invoice of the outstanding account for your perusal and to prevent any further confusion.
Kind regards.
's update13 Aug 2021, 09:05
Reviewer Update
The issue was that there were 2 accounts to settle. I have settled the second account and requested proof on their side that i have settled. First email sent to them was on 06 Aug and second femail on 11 Aug. Both met with no response.