NM
Ngqiqo M
1 reviews | Active since Jul 2016
22 Jul 2022, 13:42
Account Hand Over
I find that Medicross's cash allocation and collection processes are messy.
I got a call from Vericredit to demand a supposedly outstanding amount which had been paid over 12 months ago.
Though the amount was paid with a card directly at the hospital, I am burdened with having to find the proof of payment. Fortunately I found it and sent it to VeriCred.
A month later, I still get calls even though the proof of payment was sent. A lady by the name of Omphile Ghwane insists that I resend the proof of payment.
This is absolute abuse of power and harassment because they hold all the resources to list me over a non existent debt.
Helpful (0)
Replies (2)0
Replies (2)
VeriCred Collections's replyOfficial
25 Jul 2022, 14:57Hello Ngqiqo M, we thank you for bringing this to our attention.
Please note that we are investigating with our client in this regard and will revert soonest upon feedback received. In the interim the account was placed on hold.
Thank you.
Please note that we are investigating with our client in this regard and will revert soonest upon feedback received. In the interim the account was placed on hold.
Thank you.
VeriCred Collections's reply25 Jul 2022, 14:57
Official
Hello Ngqiqo M, we thank you for bringing this to our attention.
Please note that we are investigating with our client in this regard and will revert soonest upon feedback received. In the interim the account was placed on hold.
Thank you.
Please note that we are investigating with our client in this regard and will revert soonest upon feedback received. In the interim the account was placed on hold.
Thank you.
VeriCred Collections's replyOfficial
26 Jul 2022, 14:49Hello Ngqiqo M, our previous comments refer. As indicated, the matter was duly investigated. Please note that we depend on our client to forward regular payment files in order to update accounts' balances accordingly. The clinic has confirmed that your account is paid. Under the circumstances the account was retracted from and closed with Vericred.
Thank you
Thank you
VeriCred Collections's reply26 Jul 2022, 14:49
Official
Hello Ngqiqo M, our previous comments refer. As indicated, the matter was duly investigated. Please note that we depend on our client to forward regular payment files in order to update accounts' balances accordingly. The clinic has confirmed that your account is paid. Under the circumstances the account was retracted from and closed with Vericred.
Thank you
Thank you