BC
Boris C
1 reviews | Active since Jan 2016
06 May 2021, 16:39
Absolutely unprofessional
Vericred continues to hassle us, even though the payment was made by Discovery. There is no follow-up and although I requested that someone call me a few weeks ago, no one got in touch with me. There is no attention to detail and we continue to be hassled for no reason. Absolutely unprofessional.
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VeriCred Collections's replyOfficial
11 May 2021, 15:04Good day BORIS, thank you for your report. However contrary to your allegations, the pathologist account of which you were the patient was handed over by our client already in January 2021 (4 months ago) due to non-payment by you. You now claim being 'harassed' by us yet you do not provide the proof that the account is in fact paid as you claim. We have already forwarded you the invoice and relevant details on 16 March 2021 but no payment to date. We hereby amicably request that you forward the relevant proof of payment that you mention as a matter of urgency to investigate accordingly. However, contrary to your claims on this forum, our client already duly comfirmed today, i.e.11/05/2021, that the account in question is NOT paid by Discovery as they rejected the claim. You are thus liable for payment and will still be contacted until the account is paid in full. Thank you.
VeriCred Collections's reply11 May 2021, 15:04
Official
Good day BORIS, thank you for your report. However contrary to your allegations, the pathologist account of which you were the patient was handed over by our client already in January 2021 (4 months ago) due to non-payment by you. You now claim being 'harassed' by us yet you do not provide the proof that the account is in fact paid as you claim. We have already forwarded you the invoice and relevant details on 16 March 2021 but no payment to date. We hereby amicably request that you forward the relevant proof of payment that you mention as a matter of urgency to investigate accordingly. However, contrary to your claims on this forum, our client already duly comfirmed today, i.e.11/05/2021, that the account in question is NOT paid by Discovery as they rejected the claim. You are thus liable for payment and will still be contacted until the account is paid in full. Thank you.