TB
Taryn B
1 reviews | Active since Jan 2021
07 Jun 2021, 08:53
Absolute disgust
Absolutely **********. Vericred honestly harrasses me every few days for payment. They took months to send me an updated statement and every time I make a payment they charge me a receipting fee. they also charge me for every sms sent. This is utter nonsense. my bill will keep growing. I have committed to a monthly payment for my covid tests and yet I get charged for reminders when totally unecessary. I am horrified that they phone me on my cellphone and my work number. I have 2 accounts I am paying off and 2 seperate agents, I am therefore getting billed for 2 lots of reminders and phone calls and smses. Absolutely disgusting and money making. Due to this, I will never support Ampath again.
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Replies (2)
VeriCred Collections's replyOfficial
09 Jun 2021, 10:16Good day TARYN B******, thank you your report. Further to your comments, please note that due to your two outstanding pathologist accounts handed over for collection by our client in September 2020, who instructed us to collect on their behalf, there are naturally charges involved in the normal collection processes in terms of the Debt Collectors Act, 114 of 1998, Annexure B. VeriCred Collections, who have been in operation for more that 30 years, is registered with the Council for Debt Collectors and is also a member of ADRA. As a result our charges are strictly in adherence to laid down procedures as stipulated in aformenetioned Act.
The relevant charges by a debt collector is evident on the Council's website for your perusal: www.cfdc.org.za. Please also refer to the RECEIPTING FEE charge of 10% (plus VAT) , which is being levied on every payment being made.
In conclusion, there will be legal collection charges on the handed over accounts until settled in full.
Thank you.
The relevant charges by a debt collector is evident on the Council's website for your perusal: www.cfdc.org.za. Please also refer to the RECEIPTING FEE charge of 10% (plus VAT) , which is being levied on every payment being made.
In conclusion, there will be legal collection charges on the handed over accounts until settled in full.
Thank you.
VeriCred Collections's reply09 Jun 2021, 10:16
Official
Good day TARYN B******, thank you your report. Further to your comments, please note that due to your two outstanding pathologist accounts handed over for collection by our client in September 2020, who instructed us to collect on their behalf, there are naturally charges involved in the normal collection processes in terms of the Debt Collectors Act, 114 of 1998, Annexure B. VeriCred Collections, who have been in operation for more that 30 years, is registered with the Council for Debt Collectors and is also a member of ADRA. As a result our charges are strictly in adherence to laid down procedures as stipulated in aformenetioned Act.
The relevant charges by a debt collector is evident on the Council's website for your perusal: www.cfdc.org.za. Please also refer to the RECEIPTING FEE charge of 10% (plus VAT) , which is being levied on every payment being made.
In conclusion, there will be legal collection charges on the handed over accounts until settled in full.
Thank you.
The relevant charges by a debt collector is evident on the Council's website for your perusal: www.cfdc.org.za. Please also refer to the RECEIPTING FEE charge of 10% (plus VAT) , which is being levied on every payment being made.
In conclusion, there will be legal collection charges on the handed over accounts until settled in full.
Thank you.
TB
Taryn B's updateReviewer Update
09 Jun 2021, 10:23All my details were on my Ampath documents yet I was uncontactable due to you having my old number (gave it up years ago). so why am I being charged for all those attempts when I knew nothing about my account. bottom line is I will settle this account as a matter of urgency and will never deal with Ampath again. the fact you have two agents assigned to me (one person) is shocking. I get double the calls and therefore double the charges. I do suggest you have a look at this process as it makes no sense at all.
TB
Taryn B's update09 Jun 2021, 10:23
Reviewer Update
All my details were on my Ampath documents yet I was uncontactable due to you having my old number (gave it up years ago). so why am I being charged for all those attempts when I knew nothing about my account. bottom line is I will settle this account as a matter of urgency and will never deal with Ampath again. the fact you have two agents assigned to me (one person) is shocking. I get double the calls and therefore double the charges. I do suggest you have a look at this process as it makes no sense at all.