LM
Lulekani M
1 reviews | Active since Mar 2024
11 Mar 2024, 12:26
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Highly *********** staff and very poor service, i have been requesting a paid up letter almost monthly since September of 2022, with each staff member promising to send it "before end of business" , but now they are simply refusing to assist me and are telling me to call their client myself so they can provide me with a paid up letter as TFG "no longer" allow them to send paid up letters ,mind you this was supposedly implemented 6 months ago and I have been requesting the letter for almost a year and a half.
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VeriCred Collections's replyOfficial
11 Mar 2024, 14:58Hello LULEKANI M*******, we refer to your review.
You claim to have received "poor" service, yet you do not provide any relevant account information to be able to trace the account in question and investigate your allegations, i.e. REFERENCE-, ACCOUNT- or ID number? (duly prompted on this forum).
We place on record that neither your contact number nor email address is linked to any account.
Please provide the required info to be able to assist.
Thank you
You claim to have received "poor" service, yet you do not provide any relevant account information to be able to trace the account in question and investigate your allegations, i.e. REFERENCE-, ACCOUNT- or ID number? (duly prompted on this forum).
We place on record that neither your contact number nor email address is linked to any account.
Please provide the required info to be able to assist.
Thank you
VeriCred Collections's reply11 Mar 2024, 14:58
Official
Hello LULEKANI M*******, we refer to your review.
You claim to have received "poor" service, yet you do not provide any relevant account information to be able to trace the account in question and investigate your allegations, i.e. REFERENCE-, ACCOUNT- or ID number? (duly prompted on this forum).
We place on record that neither your contact number nor email address is linked to any account.
Please provide the required info to be able to assist.
Thank you
You claim to have received "poor" service, yet you do not provide any relevant account information to be able to trace the account in question and investigate your allegations, i.e. REFERENCE-, ACCOUNT- or ID number? (duly prompted on this forum).
We place on record that neither your contact number nor email address is linked to any account.
Please provide the required info to be able to assist.
Thank you