mJ
marion J

1 reviews | Active since Jan 2013

05 Jun 2023, 15:11

0 for Vericredit

Useless, unable to load my 6 proves of payment. Consultants rude

0
Replies (1)
VeriCred Collections
VeriCred Collections's reply06 Jun 2023, 09:34
Official
Hello Marion J, thank you for bringing this to the attention of VeriCRED. We have investigated the allegations and hereby wish to draw your attention to the following:
Our records reflect that you have 2 (TWO) overdue and outstanding accounts handed over for collection. Payments were subsequently effected by you to only one of the accounts as you used incorrect references resulting in the one account reflecting paid up with an excess amount and the other account thus still outstanding.
Be that as it may, we will arrange for our Accounts Dept. to transfer the excess amount to the outstanding account and will forward you the updated statement of the outstanding account to your email address as stipulated in this review.
Kind regards.