Poor Service & Overcharge in Everything and no concern for tenants safety !!!

I would not recommend anyone rent out a property with them especially in Fordsburg. Firstly my Flat was broken in. They broke my door handle which ended up me having no lock for my front door ! I told the caretaker , the caretaker says I must contact Vereeniging . I contacted them the next day as it was on a Sunday and they closed. Next day I contacted them , they transferring me to another call to another and ended up to a lady that was in voicemail. I left her a message and till date no reply whatsoever and it has been over a month now ! They left my flat without a door and I had to pay for the damage which is not my fault and they didn't even send someone (the contractor) to fix my door ! AND OH YES !!! THEY INCREASED THE WATER AND ELECTRICITY & REFUSE DURING MY CONTRACT WHICH IS NOT LEGAL AS WE SIGNED A LEASE FOR A YEAR !!!

AND WHATS INTERESTING IS THAT THEY ALWAYS OVERCAHRGE IN WATER AND ELECTRICITY ! THEY DON'T EVEN SHOW YOU THE READINGS ! I WAS AWAY WITH MY HUSBAND FOR A MONTH OVERSEAS AND NO TAP ON , NO GEYSER EVERYTHING OFF AND THEY CHARGE ME R600 FOR WATER AND R800 FOR ELECTRICITY ! AND WHATS SAD IS THAT WHEN I CAME BACK , MY LIGHTS WERE OFF AND ALL THE FOOD IN MY FRIDGE WENT ROTTEN AND I AM CHARGED FOR THIS MUCH ??? I contacted them several times via email and no response till date ! But ONE THING THAT VEREENIGING DOES NOW IS TO SEND THE RENTAL INVOICE ON TIME !!! WHY ??? THEY DON'T CARE FOR THE TENANTS SAFETY !! THE TENANTS NEEDS TO PUT IN THEIR OWN BUGLAR AND SO VEREENIGING CAN GET A NICE FIXED FLAT FOR THE NEXT TENANT TO COME IN !!!

SO THIS IS SO DISAPPOINTING AND SAD THAT PEOPLE ONLY LOOK FOR THE TENANTS MONEY AND NOT THEIR SAFETY !!

TILL TODAY NO REPLY FROM THEM WHICH IS POOR POOR SERVICE FOR A COMPANY LIKE THIS !!

SO PLEASE THINK TWICE AND MAKE SURE THAT THEY ENSURE SAFETY COME FIRST ESPECIALLY IN SA !!

WOULDN'T RECOMMEND THEM TO ANYONE !! HORRIBLE EXPERIENCE FROM THEM REALLY !! AND CLEAR OVERCHARGE FOR A COUPLE ONLY AND FOR OTHER FLATS IS THE SAME PRICE AS US WHEREAS THEY HAVE MORE THAN 5 PEOPLE STAYING THERE , AND THAT TOO WOMEN STAYING FULL TIME IN THE HOUSE !