Fly by nights

I rented a property for 3 years & vacated the flat on the 31/01/2015, I left it in the state I found it in, today is the 16th Feb & I still don't have my money back, I called them several times & even emailed their Manager, Grant. who didn't bother to reply to my email.<br> I want my money back please <br> their contact number is ***<br> Manager's email address: [Email Removed]