1 reviews | Active since Apr 2011
****
******* Alert
I just deposited money into my veracity market trading account, the money went through successfully but somehow it does not reflect in my trading account, I downloaded a bank statement and contacted them on live chat, i was assisted by jason who was *********** and unprofessional, after a very long time on the chat with him he transfer me to chris who was also of no assistance but eventually he managed to escalate the matter or so he says, because when i asked for the ref number he told me there is no ref number, i excepted because i was screen recording the whole chat. we ended the chat i logged out and after and hour i tried to log back in on the website portal i was denied access to my account.
There was an error on our end regarding OZOW deposits, as well as server issues that caused intermittent login issues. We have now allocated your deposit and apologize for the delay and inconvenience this caused!
We can, however, not see the chat you're referring to. Please forward the screen recording to *** and we will have a look at it.
Kind regards,
Team Veracity Markets
There was an error on our end regarding OZOW deposits, as well as server issues that caused intermittent login issues. We have now allocated your deposit and apologize for the delay and inconvenience this caused!
We can, however, not see the chat you're referring to. Please forward the screen recording to *** and we will have a look at it.
Kind regards,
Team Veracity Markets
Nonetheless I thank and appreciate your response and fixing the problem which i was not really expecting, by this you have restored my faith in your company.
Thank you.
Nonetheless I thank and appreciate your response and fixing the problem which i was not really expecting, by this you have restored my faith in your company.
Thank you.
We will have a look at the correspondence and take it up with the necessary persons.
Thank you for entrusting us as your broker. Please do not hesitate to change your rating. We would appreciate it!
Team Veracity Markets
We will have a look at the correspondence and take it up with the necessary persons.
Thank you for entrusting us as your broker. Please do not hesitate to change your rating. We would appreciate it!
Team Veracity Markets