Srewed over

Hello Peter I bought myself a car in August this year. I paid R50 000 cash.I'm still a learner driver I picked a lot of faults on the car .I contact them and the told me its a wear and tear and the car was only under gurrantee for 1 month .I contact clientele which I paid every month and they recommend me to the motor industrial umbagsman .Its now been 2 months that the car is still not in use .I follow up with clientele they said I must contact the umbagsman and they told me that they don't know how long is it gonna take .The time when I hand in my claim they send velocity cars an email and said that they have 10 working days to respond to the email.last week I received an email again where they were contact velocity cars and send them an email again for another 10 days respond.They contact me but the service was so bad I couldn't hear a thing the man was talking and switch the phone of in my ear but never contact me again.The clutch gave in ,the service history is behind ,the windscreen has a crack,the back screen wiper not in use ,the battery is way over due not even a new battery ,the battery thermal is also not in use they put *****s in to tighten it to the battery,the car use a lot of oil,a cluck cluck sound on the driver side wheel and many more .For me I don't know how long is this matter gonna be resolve its been 2 months now and even the clientell that I paid every month don't even fight for me as they say clientell solve the matter. I must Waite now on the umbagsman to resolve the matter and its basicly now out of clientell hands and I feel that I am on my own why do I pay clientelle for.I have a case with velocity cars