****?!

My brother, Anton Early, bought 2 pair of shoes online from, Jacqui Lourens. Her business name is Vellies Queen. The courier delivered the shoes at my home, I called him and he dame to pick it up, as we are staying near to one another. What a disappointment when he saw the shoes. The vellies should have been of genuine leather, and the shoes she sent was of suede leather. He contacted her to send his money back, and she comp****. Since then she doesn't answer any calls and she haven't paid his money back.