zero customer service

It appears that these attorneys do not care about customer satisfaction or effective communication.

They have been appointed as our transferring attorneys, and it has been five months yet the transfer has not been completed. Despite multiple attempts to inquire about the progress by emailing Ria Barnard (conveyancing secretary), she just does not feel the need to communicate with us. Additionally, reaching out to the complaints person, Martin, has yielded no results.

It is disheartening to have paid for a service and yet have to rely solely on faith that it will eventually be completed. This level of disregard for customer communication and satisfaction is unacceptable.

I strongly caution against doing business with these attorneys. Their lack of responsiveness and consideration for customer needs make them extremely challenging to work with. If you enjoy quality service, I assure you that you will not find it with this firm