MP
Meagan P

1 reviews | Active since Mar 2011

10 Jul 2019, 12:23

OUTSTANDING REFUND

What I thought was initially great customer service appears to be just a huge crock... I have been waiting for a refund since 26th June... i have being following up with several emails. but still no reply. But by the looks of things on this particular forum it seems to be the norm. Very quick to take your money for an order and collect your items but not so quick when it comes to them processing a refund

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Replies (1)
Veldskoen Shoes
Veldskoen Shoes's reply10 Jul 2019, 12:42
Official
Hi Meagan.

I am sorry about the delay in your refund. Not looking for an excuse but with having two pay gate systems we haven't managed to get the turnaround quicker. 

Could you please send through your details to ***ca and he will tackle is ASAP. 

Regards,
Veldskoen.