DH
Dale H

1 reviews | Active since Jun 2018

14 Dec 2018, 09:35

False Promise After False Promise

Dig underneath the fancy website and beautiful photos and you will uncover terrible service. It astounds me how much I have been **** to by this company. Three weeks ago I was told that my order was being dispatched on that day and would be within me within 5 - 7 working days. Received nothing. Yesterday I followed up again, and was told the exact same thing (your order is being dispatched today and will be with you in 5 - 7 working days). Understandably, I did not believe them so a salesperson said she would send me a photo as proof. I did not receive any such proof. After either getting a refund or EVENTUALLY receiving my shoes, I can't wai to cut ties wih this company.

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Replies (1)
Veldskoen Shoes
Veldskoen Shoes's reply21 Feb 2019, 13:29
Official
Hi Dale.

Sorry to hear about this and we sorry to lose you as a customer. 

Please feel free to drop me an email to see how i can try rectify this situation. 

Wishing you all the best and hoping to hear from you.

Ross.  (***s)