

Vehicle insurance
TrustIndex
4.9
NPS Score
33
Recommended: Likely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2026
PMD is the most inconvenient insurance company I have ever dealt with. I had an accident on 27 July 2026 and submitted the accident report, tracker report, and three months' bank statements. However, my claim has still not been finalised. Every time I submit the requested documents, I am told that further documentation is required. It has become extremely difficult and frustrating to deal with PMD. It feels as though the process is not focused on assisting the client but rather on continuously looking for additional reasons to delay or avoid finalising the claim. How can an insurance company not have a clear checklist of all the documents required from the beginning? I have been asked to provide documents one by one, and every time I comply with the request, another requirement is raised. At one point, I was even required to return to the location where I had been before the crime scene in order to provide a pin location. I comp**** with this request and sent the requested pin location. Despite my cooperation and willingness to provide all the information requested, my claim has still not been finalised. This process is unreasonable, frustrating, and causes unnecessary delays. I have fully cooperated with the investigation and have provided the documents and information requested from me.
1 reviews | Active since Jul 2026
PMD is the most inconvenient insurance company I have ever dealt with. I had an accident on 27 July 2026 and submitted the accident report, tracker report, and three months' bank statements. However, my claim has still not been finalised. Every time I submit the requested documents, I am told that further documentation is required. It has become extremely difficult and frustrating to deal with PMD. It feels as though the process is not focused on assisting the client but rather on continuously looking for additional reasons to delay or avoid finalising the claim. How can an insurance company not have a clear checklist of all the documents required from the beginning? I have been asked to provide documents one by one, and every time I comply with the request, another requirement is raised. At one point, I was even required to return to the location where I had been before the crime scene in order to provide a pin location. I comp**** with this request and sent the requested pin location. Despite my cooperation and willingness to provide all the information requested, my claim has still not been finalised. This process is unreasonable, frustrating, and causes unnecessary delays. I have fully cooperated with the investigation and have provided the documents and information requested from me.
1 reviews | Active since Mar 2023
#SANTAM INSURANCE has prematurely canceled my vehicle insurance due to a dispute. I have agreed to an initial document with terms and conditions along with a quotation. I did not agree to a second document which I bore no knowledge of. One cannot agree to a document that one has not read or agreed to. I have disputed the second document that I have not read or agreed to and Santam forthright canceled my policy due to the dispute as per the second document. I am thus without a policy Is this the regard that Santam has for its clients. If you have had a similar experience kindly email me at *** or whatsapp me on ***. Regards. L. Sampson ( support group )
1 reviews | Active since Mar 2023
#SANTAM INSURANCE has prematurely canceled my vehicle insurance due to a dispute. I have agreed to an initial document with terms and conditions along with a quotation. I did not agree to a second document which I bore no knowledge of. One cannot agree to a document that one has not read or agreed to. I have disputed the second document that I have not read or agreed to and Santam forthright canceled my policy due to the dispute as per the second document. I am thus without a policy Is this the regard that Santam has for its clients. If you have had a similar experience kindly email me at *** or whatsapp me on ***. Regards. L. Sampson ( support group )
1 reviews | Active since Jul 2026
I didn’t like the fact that I had to keep on calling in to receive updates instead of being updated by the consultants through out this claim process. The consultant Emmanuel Nzama was very helpful though and assuring when assisting me.
1 reviews | Active since Jul 2026
I didn’t like the fact that I had to keep on calling in to receive updates instead of being updated by the consultants through out this claim process. The consultant Emmanuel Nzama was very helpful though and assuring when assisting me.
1 reviews | Active since Jun 2026
Bennie assisted me to enroll my Renault Duster 1.6 Dynamic vehicle today. He gave me a stellar service, so it's a Gold 🥇 ⭐ for your Bennie. The cheery on top is that he was able to tun in to my unexpressed desires resulting in a quick resolution and closing the deal. Thank you Bennie, keep up the good work 👍🏿
1 reviews | Active since Jun 2026
Bennie assisted me to enroll my Renault Duster 1.6 Dynamic vehicle today. He gave me a stellar service, so it's a Gold 🥇 ⭐ for your Bennie. The cheery on top is that he was able to tun in to my unexpressed desires resulting in a quick resolution and closing the deal. Thank you Bennie, keep up the good work 👍🏿
Vehicle insurance has a TrustIndex of 4.9 out of 10 on Hellopeter, based on 23 reviews in the last 12 months. Hellopeter has tracked Vehicle insurance across 77 total reviews. How is the TrustIndex calculated? →