Vega Online has consistently delivered one of the most frustrating student experiences I’ve encountered

Vega Online has consistently delivered one of the most frustrating student experiences I’ve encountered. My registration was delayed by nearly a month due to internal admin failures. When I reached out to the head of registration, I was met with a sarcastic response. My follow-up was met with an out-of-office reply—and over three weeks later, still no response. Since then, communication has been inconsistent and disheartening. Support tickets are closed without notice or resolution. Emails are ignored. Clarification around assignment extensions was vague at best, and follow-up questions have gone unanswered. I’ve set up a meeting and to no one showed up. A meeting I requested with leadership has been delayed for more than two weeks, with no commitment or accountability. This isn’t just about delays—it’s about being treated like a case number, not a student.