Terrible Admin

Item: Emeris Cape Town City
Rating: 1
Author: Liepollo M

The admin at Vega is terrible. Daisy Moseki in particular is very rude and dismissive towards the students who inquire. I have been at Vega for 3 years and have never encountered such unprofessional communicative skills. She also almost made me pay an additional amount in my fees at the beginning of the year until I got Judy involved who then explained why she was wrong. How can people with this calibre be handling serious admin?

Helpful (0)

Replies (2)

Emeris Cape Town City's replyOfficial

09 Dec 2020, 11:09

Dear Liepollo

Thank you for your review.
We will look into the matter and be in touch with you again.

Kind regards
IIE Vega School

Emeris Cape Town City's reply09 Dec 2020, 11:09

Official

Dear Liepollo

Thank you for your review.
We will look into the matter and be in touch with you again.

Kind regards
IIE Vega School

Emeris Cape Town City's replyOfficial

11 Dec 2020, 14:09

Hello Liepollo, We understand your disappointment that your mark was not updated, after your extension request was granted and that Daisy’s communication was not on brand. We apologise for this and are pleased that the team stepped in to resolve your finance and results query.

Please do not hesitate to reach out to your campus team should you require assistance in the future. Kind regards IIE-Vega School

Emeris Cape Town City's reply11 Dec 2020, 14:09

Official