No care attitude

Vee's Videos are have charged me late return fees totally incorrectly twice. When one mentions to the sales person that it is incorrect, you get an impolite, I will speak to the manager. This past Friday eve I promised my son a video as he had a break in his studies (this is really the only video store in our area). I arrive at the checkout and as true as bob get told that the last return was two days late. I know for a fact it was not, as when I took it out, I laughingly joked with my son and his friend that they must \remind"me to return it on the way to their rugby match the next day"