Poor service from VDS

Was called by VDS at 2.45pm on Friday 27.11.15 to say my vehicle was ready for collection. I drove through rush hour traffic from Sandton all the way to Roodepoort. Upon arrival my vehicle was brought out for inspection. The work carried out which was merely to replace a rear bumper and sill protector on a brand new Toyota Fortuner was terrible to say the least. The sill protector was bubbled very badly and the bumper had not been aligned. I was told they would sort it out immediately...again not sure why there was no quality checks done before I was called to collect?? I waited for an hour in that time they managed to pull the old sill protector off and removed paint from the newly sprayed bumper. I was then told by JP after apologising that they would deliver my vehilcle to my office the following Monday and that I could settle the excess by EFT. On Monday 30.11.15 at 10am I had still not heard from VDS, so I called and was told JP would call me back. At 12pm I had still not heard so I called again. I was told they had no drivers to collect me but that they would call me back within an hour. I was eventually collected at 3.45pm. Poor poor service and zero compensation from VDS.