VD5 Properties
Unclaimed Business
|2.3|3 Reviews (last 12 months)|This business does not respond to reviews
VD5 Properties
Unclaimed Business
|2.3
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-34Unlikely
NPS Score
-34
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEP
Enrico P
1 reviews | Active since Dec 2024
29 Jul 2026, 19:18
Vd5 properties are tops
Very pleased with the response and constant communication by agent regarding a property we wanted to rent. Gongratulations you are tops. much better 5han many other estate agents we have delt with before. Keep up with the standard you set.Kirsten many thanks for the ongoing communication . Much appreciated.
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Enrico P
1 reviews | Active since Dec 2024
29 Jul 2026, 19:18
Vd5 properties are tops
Very pleased with the response and constant communication by agent regarding a property we wanted to rent. Gongratulations you are tops. much better 5han many other estate agents we have delt with before. Keep up with the standard you set.Kirsten many thanks for the ongoing communication . Much appreciated.
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Theresa C
1 reviews | Active since Jun 2026
27 Jun 2026, 12:27
Service of VD4 Properties suck
VD5 Properties, worse service EVER for renting out my property by agent, Kristin Swanepoel. Never give feedback!!! They let tenants moved in without me as owner received signed agreement of lease!!!
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Theresa C
1 reviews | Active since Jun 2026
27 Jun 2026, 12:27
Service of VD4 Properties suck
VD5 Properties, worse service EVER for renting out my property by agent, Kristin Swanepoel. Never give feedback!!! They let tenants moved in without me as owner received signed agreement of lease!!!
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Derick
1 reviews | Active since Jul 2025
23 Feb 2026, 08:57
Complaint: I am submitting this complaint regarding my family’s experience with VD5 Property Group and their agent, Shaney Kruger, in relation to a rental property (Unit 279, 14e Laan, Rietfontein). At the start of the lease (2 October 2025), the incomi
Complaint: I am submitting this complaint regarding my family’s experience with VD5 Property Group and their agent, Shaney Kruger, in relation to a rental property (Unit 279, 14e Laan, Rietfontein). At the start of the lease (2 October 2025), the incoming inspection report clearly recorded that the property was not professionally cleaned prior to occupation. The report reflects multiple deficiencies, including: Dirt and debris on floors Cupboards containing waste and not cleaned General lack of proper cleaning throughout the unit This is further supported by photographic evidence taken at the time of occupation. Despite this, upon vacating the property, the agent insisted on deducting a “deep cleaning” fee (R1035) from the tenant’s deposit, citing odour concerns allegedly caused during the tenancy. Key concerns: The property was not handed over in a clean condition, yet the tenant is being charged to return it in a better condition than received. The deduction is based on a subjective claim of odour, rather than clear, comparative evidence against the incoming inspection. The agent refused a reasonable 50/50 settlement proposal and insisted on full deduction. Communication became one-sided, with the agent stating they would not entertain further discussion. It is important to note that our family chose not to escalate the matter further through legal channels due to severe personal circumstances, including: The recent passing of a close family member Another immediate family member currently hospitalised awaiting surgery Our acceptance of the deduction was therefore made under distress and for the sake of closure — not because we agree with the fairness or legality of the charge. We believe this matter reflects: Poor property handover standards Unfair deposit handling practices Lack of reasonable dispute resolution We are submitting supporting documentation, including: Incoming and outgoing inspection reports Photographic evidence Email correspondence Cleaning quotations We trust this complaint will be reviewed and that appropriate accountability will follow. Kind regards, Derick Palmer (On behalf of the Deale Family)
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Derick
1 reviews | Active since Jul 2025
23 Feb 2026, 08:57
Complaint: I am submitting this complaint regarding my family’s experience with VD5 Property Group and their agent, Shaney Kruger, in relation to a rental property (Unit 279, 14e Laan, Rietfontein). At the start of the lease (2 October 2025), the incomi
Complaint: I am submitting this complaint regarding my family’s experience with VD5 Property Group and their agent, Shaney Kruger, in relation to a rental property (Unit 279, 14e Laan, Rietfontein). At the start of the lease (2 October 2025), the incoming inspection report clearly recorded that the property was not professionally cleaned prior to occupation. The report reflects multiple deficiencies, including: Dirt and debris on floors Cupboards containing waste and not cleaned General lack of proper cleaning throughout the unit This is further supported by photographic evidence taken at the time of occupation. Despite this, upon vacating the property, the agent insisted on deducting a “deep cleaning” fee (R1035) from the tenant’s deposit, citing odour concerns allegedly caused during the tenancy. Key concerns: The property was not handed over in a clean condition, yet the tenant is being charged to return it in a better condition than received. The deduction is based on a subjective claim of odour, rather than clear, comparative evidence against the incoming inspection. The agent refused a reasonable 50/50 settlement proposal and insisted on full deduction. Communication became one-sided, with the agent stating they would not entertain further discussion. It is important to note that our family chose not to escalate the matter further through legal channels due to severe personal circumstances, including: The recent passing of a close family member Another immediate family member currently hospitalised awaiting surgery Our acceptance of the deduction was therefore made under distress and for the sake of closure — not because we agree with the fairness or legality of the charge. We believe this matter reflects: Poor property handover standards Unfair deposit handling practices Lack of reasonable dispute resolution We are submitting supporting documentation, including: Incoming and outgoing inspection reports Photographic evidence Email correspondence Cleaning quotations We trust this complaint will be reviewed and that appropriate accountability will follow. Kind regards, Derick Palmer (On behalf of the Deale Family)
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