Complaint

The company is deducting 2 unauthorized debit orders of R98 ref-RE TRADE RE 494 ********** 15 &R99 ref-DRE 1DRE73 ********** 15 from my bank account.

I have tried contacting them several times on the number ********** 850& ********** 238 website www.vbaincrewards.co.za and unable to go through. I have also sent them an email requesting them to stop deducting my account however they still go through my account each and every month between the 15th-18th of each month even though I have tried stopping the debit order with my bank, it seems that they are using different ways of getting into my account.

This does not only mess up my account it also impact my credit record if I do not have enough funds as I have a cheque/current account.