Unallocated Deposit – No Resolution After Multiple Emails

I deposited funds into my Vault Markets account, but only one of my deposits reflected. The second deposit — made from my ABSA account — has still not been allocated to my trading account, despite providing proof of payment and sending multiple follow-up emails.

I have contacted Vault Markets support several times and have not received any meaningful assistance or confirmation regarding the missing deposit. This has caused unnecessary stress and delays, and it is unacceptable for a regulated financial service provider to ignore a client’s request for help with missing funds.