LM
Letsipa M
1 reviews | Active since Apr 2023
03 Aug 2023, 14:59
I WANT MY MONEY!
I have made multiple deposits on the 01/08/2023. On of the deposit reflected and the other did not reflect in my vault account.
I have had back and forth communication on email with whomever is handling my case. I provided all proof there is that money went out my bank account but it seems like they are not even trying to have this issue resolved.
My bank shows that all the deposits made are unprocessed, but they have went out my bank account except for one deposit of 900. If it was a case of unprocessed funds, why all these other deposit reflected in my vault account yet they are in unprocessed category in my bank statement?
I will escalate this matter to the hands of law and file a ***** case against you.
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Replies (1)Vault markets's replyOfficial
21 Aug 2023, 15:45Good day, Letsipa. We sincerely apologize for the delay while having your query resolved. Please note that the steps we asked you to follow were not meant to be a hassle for you, but they were necessary to make sure your funds were allocated properly. If you are in of any further assistance, feel free to send us an email at ***e and we will be glad to assist.
Vault markets's reply21 Aug 2023, 15:45
Official
Good day, Letsipa. We sincerely apologize for the delay while having your query resolved. Please note that the steps we asked you to follow were not meant to be a hassle for you, but they were necessary to make sure your funds were allocated properly. If you are in of any further assistance, feel free to send us an email at ***e and we will be glad to assist.
