EM
Eddie M
1 reviews | Active since Oct 2020
29 Oct 2020, 13:07
I AM FRUSTRATED!
I am being asked to pay for 3 modules that I already paid for in 2019 just because the student app**** for credits late! The college tells me this is a 'fair administrative system'! How ethical is this! Students did not attend lectures for the most part of this year, yet we are still paying fees in full, on top of it I should pay twice for 3 modules!. Anything that benefits the account payer is apparently 'not allowed by the system'. Are they going to write off fees that are not paid at the end of the year since they can't mix previous year's transactions with the current year, as I have been told?. Parents choose private colleges and pay fortunes in fees, hoping the service will be better! I was referred to so many people yet the query still remains unresolved or, 'resolved, according to them, by asking me to just pay again'.
Helpful (0)
Replies (9)0
Replies (9)
Emeris Durban North's replyOfficial
29 Oct 2020, 19:15Good day Eddie
Please kindly indicate which campus this is concerning and we'll then send your review to the relevant campus, who will then contact you to discuss this matter.
Kind Regards,
The IIE's Varsity College team
Please kindly indicate which campus this is concerning and we'll then send your review to the relevant campus, who will then contact you to discuss this matter.
Kind Regards,
The IIE's Varsity College team
Emeris Durban North's reply29 Oct 2020, 19:15
Official
Good day Eddie
Please kindly indicate which campus this is concerning and we'll then send your review to the relevant campus, who will then contact you to discuss this matter.
Kind Regards,
The IIE's Varsity College team
Please kindly indicate which campus this is concerning and we'll then send your review to the relevant campus, who will then contact you to discuss this matter.
Kind Regards,
The IIE's Varsity College team
EM
Eddie M's updateReviewer Update
29 Oct 2020, 23:37It's Durban North
EM
Eddie M's update29 Oct 2020, 23:37
Reviewer Update
It's Durban North
Emeris Durban North's replyOfficial
30 Oct 2020, 08:44Good day Eddie
Thank-you, we have sent your review to the DBN campus, who will be in touch shortly.
Kind Regards,
The IIE's Varsity College team
Thank-you, we have sent your review to the DBN campus, who will be in touch shortly.
Kind Regards,
The IIE's Varsity College team
Emeris Durban North's reply30 Oct 2020, 08:44
Official
Good day Eddie
Thank-you, we have sent your review to the DBN campus, who will be in touch shortly.
Kind Regards,
The IIE's Varsity College team
Thank-you, we have sent your review to the DBN campus, who will be in touch shortly.
Kind Regards,
The IIE's Varsity College team
Emeris Durban North's replyOfficial
30 Oct 2020, 19:52Dear Eddie
This is a matter which indeed dragged on, but this has been due largely to the failure on the student to follow the required process in 2019, despite repeated attempts on our part to assist, which are all on record.
The academic credit issue was resolved in 2020 as soon as process was followed, but this did not change your financial liability for the modules in the year prior, for which the student was registered.
We are attempting to contact you to arrange a meeting with the Head of Campus to discuss and bring this matter to final conclusion.
Kind Regards,
The IIE's Varsity College team
This is a matter which indeed dragged on, but this has been due largely to the failure on the student to follow the required process in 2019, despite repeated attempts on our part to assist, which are all on record.
The academic credit issue was resolved in 2020 as soon as process was followed, but this did not change your financial liability for the modules in the year prior, for which the student was registered.
We are attempting to contact you to arrange a meeting with the Head of Campus to discuss and bring this matter to final conclusion.
Kind Regards,
The IIE's Varsity College team
Emeris Durban North's reply30 Oct 2020, 19:52
Official
Dear Eddie
This is a matter which indeed dragged on, but this has been due largely to the failure on the student to follow the required process in 2019, despite repeated attempts on our part to assist, which are all on record.
The academic credit issue was resolved in 2020 as soon as process was followed, but this did not change your financial liability for the modules in the year prior, for which the student was registered.
We are attempting to contact you to arrange a meeting with the Head of Campus to discuss and bring this matter to final conclusion.
Kind Regards,
The IIE's Varsity College team
This is a matter which indeed dragged on, but this has been due largely to the failure on the student to follow the required process in 2019, despite repeated attempts on our part to assist, which are all on record.
The academic credit issue was resolved in 2020 as soon as process was followed, but this did not change your financial liability for the modules in the year prior, for which the student was registered.
We are attempting to contact you to arrange a meeting with the Head of Campus to discuss and bring this matter to final conclusion.
Kind Regards,
The IIE's Varsity College team
EM
Eddie M's updateReviewer Update
30 Oct 2020, 20:09My financial situation for 2019 is not the problem as I paid in full, my only query is for the college not to charge me again this year for modules that I paid for last year.
However, I did receive an email from the Head of Campus today and I await further feedback per his email.
However, I did receive an email from the Head of Campus today and I await further feedback per his email.
EM
Eddie M's update30 Oct 2020, 20:09
Reviewer Update
My financial situation for 2019 is not the problem as I paid in full, my only query is for the college not to charge me again this year for modules that I paid for last year.
However, I did receive an email from the Head of Campus today and I await further feedback per his email.
However, I did receive an email from the Head of Campus today and I await further feedback per his email.
Emeris Durban North's replyOfficial
03 Nov 2020, 20:45Good day Eddie
We can confirm that the Campus Head has been in contact with you and this matter has been resolved.
Kind Regards,
The IIE's Varsity College team
We can confirm that the Campus Head has been in contact with you and this matter has been resolved.
Kind Regards,
The IIE's Varsity College team
Emeris Durban North's reply03 Nov 2020, 20:45
Official
Good day Eddie
We can confirm that the Campus Head has been in contact with you and this matter has been resolved.
Kind Regards,
The IIE's Varsity College team
We can confirm that the Campus Head has been in contact with you and this matter has been resolved.
Kind Regards,
The IIE's Varsity College team
EM
Eddie M's updateReviewer Update
04 Nov 2020, 08:54I can confirm that the Campus Head did contact me and he proposed a solution. I am still waiting for the solution to be implemented and to get an updated fee statement.
EM
Eddie M's update04 Nov 2020, 08:54
Reviewer Update
I can confirm that the Campus Head did contact me and he proposed a solution. I am still waiting for the solution to be implemented and to get an updated fee statement.
Emeris Durban North's replyOfficial
04 Nov 2020, 13:12We can confirm that a solution has been implemented and that you’ve received the updated fee statement.
Emeris Durban North's reply04 Nov 2020, 13:12
Official
We can confirm that a solution has been implemented and that you’ve received the updated fee statement.
EM
Eddie M's updateReviewer Update
04 Nov 2020, 13:34I would like to confirm that my issue has been resolved amicably. I have received the credit and an updated statement of account. I would like to complement the Campus Head for taking time and putting in all his efforts in finding a solution to the issue.
Thank you
Thank you
EM
Eddie M's update04 Nov 2020, 13:34
Reviewer Update
I would like to confirm that my issue has been resolved amicably. I have received the credit and an updated statement of account. I would like to complement the Campus Head for taking time and putting in all his efforts in finding a solution to the issue.
Thank you
Thank you