Bad admin / support leads to me losing out

I app**** for a 'bursary' based on my academic achievement from 2014 . I completed registration On 7 of January 2015 and handed in my documentation. A few months had gone by with no word of the bursary an open checking the statement it became apparent that it had not gone through<br> This was then queried and after only sending a follow up email was a reply sent. Ironically the letter informing me that the bursary was declined was only 'created' 9 days after my original email was sent. <br> <br> My problem is that if the cut off date was only 28 February for ''bursary' applications and I completed my registration on the 7 January why could nobody inform me of the incorrect documentation in that 7 week period? I could have been emailed, called or my HOD (who shares a building with you) could have been emailed to ask for my academic transcripts. <br> <br> Instead it was just left which did not give me the opportunity to remedy the situation and hand in the correct document. So now something which I worked hard for and earned means nothing! <br> <br> I thought Varsity College was a superior college which supports their students? <br> <br> I would like to know why nobody in the space of 7 weeks could have called me?