1 reviews | Active since Feb 2021
A DISGRACE FOR AN EDUCATIONAL FACILITY
EVEN ONE STAR IS TO MUCH A RATE FOR YOUR TERRIBLE SERVICE AS YOU DO NOT DESERVE ANYTHING AT ALL, I do not want to deal with Durban north varsity college anymore, they are useless with service but quick to take your money, I was promised this would be done a.s.a.p., guess what I sent in a request which I do not get feedback and when I do query, I am told I will be informed once all is done: WHEN EXACTLY!!!!. this is a huge amount, it is not small change. now today of all days they delay by sending me a stupid refund form asking me stupid questions when I did send my details and that principal is well aware of it but am sorry to say am very disappointed in the way he as a principal is handling this. varsity college is a *****. head office, please contact your branch and tell them to trf my money today. My child is registered elsewhere and other institutions need this same money that varsity college is delaying with. I will never ever use varsity college and will advise people I know against your facilities as you suck and are ******. now sort out my money and pay into my account today or I will take this further
We apologise for the delay from the 4th March in communicating with you on this matter. Please be assured that we processed the cancellation on the 5th, but there are requirements and processes involved in cancelling and refunding a registered student, and it cannot be done immediately. It is also an extraordinarily busy period. The Campus Head has prioritised your email request, however, and is fast-tracking the process to get your refund done. Our Accounts department has contacted you telephonically and we need you to return the relevant documents completed and signed for us to action on our side.
Regards
The IIE's VC
We apologise for the delay from the 4th March in communicating with you on this matter. Please be assured that we processed the cancellation on the 5th, but there are requirements and processes involved in cancelling and refunding a registered student, and it cannot be done immediately. It is also an extraordinarily busy period. The Campus Head has prioritised your email request, however, and is fast-tracking the process to get your refund done. Our Accounts department has contacted you telephonically and we need you to return the relevant documents completed and signed for us to action on our side.
Regards
The IIE's VC