Worst Assistance

I just completed my higher certificate in bookkeeping with VC waterfall. I have now app**** with VC online to do my BCOM. I have paid the R2000 registration fee, and keep being pushed pillar to post. All I want to do is to be able to log in and register my Bcom modules and order my textbooks but my student portal only shows the higher certificate and I have received no assistance in this matter. IT keeps closing my tickets, customer assistance keeps saying it’s a IT issue. I’m not sure what more to do. For weeks I have been struggling with this. I have endless email follow ups and I’ve constantly called. I even have my digital student card for the Bcom but no way to register modules and payment options