Terrible communication

<p>I am currently a second year student at varsity college and in my two years of being there, I can honestly say that communication between student advisors and the students is extremely poor!</p> <p> </p> <p>The school promotes am open door policy but when I email them about issues concerning my studies I receive no feedback or feedback explaining that I haven't checked the necessary resources thoroughly.</p> <p> </p> <p>I am told that I have failed to check the student portal thoroughly for the information concerning tests and that I may not rewrite even though niether the school nor the lecturer have communicated any information with me.</p> <p> </p> <p>When the times have changed for a exam preparation session and I have missed it, I am emailed and told that it is basically my own fault for not checking my clutter folder in my email and that may have been where the email has been sent. But when the clutter folder is checked, no emails were received.</p> <p> </p> <p>In my opinion and a student experiencing such poor customer service, I would NOT recommend applying at such an institution with poor communication s****s and a receptionist with no regard for human decency. To be honest, the experience of trying to get student advisors to actually reply to you is quite frustrating. </p>