Poor service at a prime private "university" cost.

Should be a ZERO rating as service is something you don't receive at varsity college and sure as the sun will rise one step forward is tumbling down a set of stairs and sets you 20 steps behind. Here is a summary of my experience from varsity college. -My PTA to DBN campus transfer took a month to do, causing me to miss 2 assignments dates. -After applying for concessions for the missed assignments, once i gained acces to my accounts again, they shoved a policy document in my face stating I am in the wrong and should have done my transfer faster. They don't even comply with their own policy as submission links need to be provided at least 2 days prior to you handing in your assignment and I had to log tickets to even get access to my online recourses from vc, and still had no link. -My average dropped from 80% to 50% due to the above. -I have logged several tickets regarding the poor communication from vc with no response. It seams that complaints on Hello Peter gets better and faster responses than their own portal. They made a registration team, ticket system as well as a WhatsApp helpline and still complaints here looks like better assistance. -Registration after first year is a mess and takes over a month to complete, then the documents are still incorrect. They like to take your money but cant hold up their side of the contract. They like to promote themselves as convenient and progressive with everything being online (more like on the line) and you will waste hours on end on their registration page with their helpline on call and still get no results. -They will threaten you with a late registration fee although you cant register due to their system always being down. -Your fuel will cost you the same as your tuition even if you are a part time student as for every problem it seems you have to drive to campus to sort it out. -My contract was changed without my consent and emailed to different student numbers for 2 weeks before reaching me. -I am once again logged out of my account. This has happened 5 times this year already and I still do not have access to my marks as well as time tables for my studies this year. My WhatsApp study group and I from 2 different campuses needs to put our puzzle pieces of information together to understand what is going on and when classes start. -I am not able to change from vc to another institution as the modules are not recognized. -I have taken almost all my leave days as there is never assistance for afterhours studies and I have to drive to them to sort out problems. This is not a short trip as well as when you get there you have to wait for the people to finish their chocolate before offering you their assistance or even making eye contact, that is if there is anyone there. -They do not hold true to the promises of their sales pitch and are so bad with their systems. I have studied at NWU as well as UNISA and both these public institutions function better than vc. -I had to beg and plead to get my proof of registration and the document was still incorrect. This is after a transfer and a renewed contract and having changed my information on their system.

I have countless emails and am constantly fighting for proper service from vc. I have paid and done all that I need to do and still the service is a joke. They have a poster that states "more questions than answers", I did not know they meant this literally and that you will ask questions and they will have no answers. This postgrad qualification is almost costing me more per year than my undergrad was for all 3 years. I cant even say the service is lacking as I don't even feel that they offer a service. You have to send so many emails and do so much apart from your studies it is ridiculous. Being one year in and not able to move I am forced to stick with varsity college and fight this constant uphill battle. I conclude that varsity college is not conducive to a healthy teaching environment like a and they will have you stressing yourself into ulcers and emailing like you work there all while squishing the last money out of your bank account. If you were really for the students as your sales pitch sets out and truly are "teaching specialists" then sort yourselves out.