TN
Tebogo N

1 reviews | Active since Mar 2017

22 Sept 2023, 14:37

Bad Service

<p>I lost my diploma because of relocating, so i contacted the varsity College to assist me with reprinting on the 2nd of february i got a reply from a lady who works at VCpretoria Mariska Smith with the information that i need to pay R400 and then i must bring proof and avidavit to the school before graduation. because most of reprints happens around april. i did as per her request then went to VC Pretoria on tuesday 7march. then i was informed that i must use the varsity portal student hub. since well now you can do your own printing online Mariska was very helpful. my problem is i have been trying to do what they want online, and it keeps saying submision unsuccessful. and when i send an email to ********** wich is suppose to be the helpline. they is no reply. i just want a reprint of my diploma. and i have the proof of payment and avidavit that was requested from me. please assist. </p>

0
Replies (4)
TN
Tebogo N's update09 Mar 2017, 15:51
Reviewer Update

Good day

Thank You very much to Hello Peter for the assistance. I received a call from the principal Lyndsay da Sa and the matter with uploading documents on their system has been resolved. and She promised that I will get my diploma when they print, cause the printing is only done once a year. I would like to thank the principal for going an extra mile in resolving my problem.

Regards

Tebogo :)

TN
Tebogo N's update17 May 2017, 15:38
Reviewer Update

Good day

As per my last conversation with the school principal. graduation date was on the 9th May and i was promised to get my Diploma after graduation. since well reprinting is only done once a year. Now its 6 day after graduation the is no email or phoune call regarding my query. ive send an email to Lyndsay de Sa yesterday just trying to find out when i can come for collection. I just need to find out when it will be ready so that i can come for collection. if its month end its fine ill come. i just want to know.

TN
Tebogo N's update08 Aug 2017, 15:46
Reviewer Update

Good day

I would like to thank Lyndsay de the principal of varsity college for going an extra mile so that i can get my diploma. I can finally say I have my reprint diploma and i am very happy. thank you varsity college for an excellent work.

Regards

Tebogo

Emeris Pretoria
Emeris Pretoria's reply22 Sept 2023, 14:51
Official
Good day, 

We are in the process of updating our Hellopeter profile and consider the above review resolved. 

Regards, 
The IIE’s Varsity College