Lack of service

The lack of service and understanding is so pathetic. Entering my last year and have more problems than ever. I have to pay a late fee because of Nedbank’s lack of service. I started my application more than a month early to avoid that. How am I suppose to pay a late fee if nothing is in my hands? Waiting ages for responses and no one answering when calling. Never in my previous two years of studying here have I had this problem. Varsity is just a money making scheme. Would not recommend to do studies here.