Rectify Behaviour!

<p>I recently wrote a review about the disgusting service I received from a receptionist. But I got a unsatisfactory response. I then rep**** and have still not receive a response. THIS REVIEW SERVES AS TO CREATE AWARENESS ABOUT VARSITY COLLEGE. If the employees are treated in such a manner how are the students then treated.</p> <p> </p> <p>The reply I had written is below:</p> <p> </p> <p>Hello Mr Bird</p> <p>I thank you for your response but I am no longer interested in Varsity College Rondebosh any longer.</p> <p>I have passed your response over to my mother and she has confirmed that she no longer wants anything to do with Varsity College Rondebosh because she also had a bad experience.</p> <p>You see the following day she went back to speak to the councillor, she wanted to give the place another opportunity, without my knowledge.</p> <p>She went in the afternoon before 15:00, again the place was busy. There were two different receptionist working, younger ladies whom were both very friendly and smiley. The one was busy with a student and the other was busy with a payment, although the one who was wearing a scarf was busy with the payment she still acknowledged my mother. She was friendly and advised that she would be with my mother in a moment, as the payment was going through she assisted my mother, giving her a form to fill in and advised that she could have a seat and once she's completed it to the best of her ability (my mother did not know all my information) she could just bring the form back then she would have someone come out and assist her. My mother then had a seat.</p> <p>As she sat down the other door open, a coloured gentlemen in a blue blazer, a women with a scarf and the rude young receptionist of the previous day came out. The gentle men then in a VERY LOUD voice asked the friendly young receptionist that assisted my mother what she was doing there and the other two women accompanying him were laughing and smirking as if it was a joke, what was funny about the question is beyond us! He was obviously someone senior, the young lady behind the countered just smiled and said something back that my mother could not hear.</p> <p>She was completely disgusted by this behavior, he was oblivious to the people around him to speak in such a loud manner! Was the young lady not supposed to be there. The place was a complete joke, the only person that assisted my mother and whom was friendly and polite was not actually a employee at Varsity College Rondebosh! The person the young lady was busy with was also upset and didn't want the young lady to complete her payment until the young lady said something to her.</p> <p>This was the cherry on top! Your learning institution is a joke, the people are rude and don't consider the people around them when they want to make scenes.</p> <p>We are no longer interested in your institution. She did not complete the form, instead she put it in her bag, got up and walked out. Your institution is not professional.</p> <p>I placed this review to create awareness, I am not interested in being affiliated with your institution. Don't bother giving me a call or a personal response. Just try to rectify the matter moving forward so other people don't experience the horrific scenes we have dealt with on two different days.</p> <p>We have had enough of your learning institution, and the choice has already been made. Thank you.</p>