No feedback

I have had no feedback from finance after sending e-mails regarding my account. There is still an outstanding balance of R500 that I don't understand where it comes from. In my knowledge, I've settled my account. I've requested an updated statement to be e-mailed to me and have not received anything!<br> <br> I've also requested my academic report with all my study units to me e-mailed to me. Front desk keeps putting me through to the wrong people and I've been holding and holding. Airtime does not drop from the sky. I'm really drained from VC and will not be returning.<br> <br> I just want my updated statement and my academic report! I will keep posting complaints on this platform until my matter is addressed and resolved!