Disorganised, disgusted, disappointed!

Seems my son has a similar story, 3 years of up front payments and blocked from two exams due to THEIR systems. Accounting system is a nightmare (still awaiting clarification to additional billing that no one can explain) Hours and hours spent on the phone and in person trying to register this year to rewrite to finish this degree. Honestly it's a joke. I really don't have faith this will be resolved and I am guessing he will need to move over to another institution to get his degree. Please register anywhere else except here, where they take your money and actively work to stop you getting that degree so you can keep on paying.....