UNFAIR REPUDIATION OF A CAR CLAIM.....

VALID CLAIM REPUDIATION.

I got involved in an accident on 5th February 2021 and followed all the protocol to claim. Thulani Maseko was the administrator of my claim and wont rely say much about him. He was just doing what the master was instructing him to do.

All my premiums were update to date, i took all the additional covers and buybacks to an extend that in the event of an accident my excess is nil (R0.00). On 8th April my claim was rejected citing that I was driving 103km/h in the CBD-Pretoria, thats *******, lunacrous and disappointing. The first question I asked Thulani is how did they arrive at that ******** and unfair conclusion.

He told me that they hired an investigator who is claimed to have used the calculation of a combination of Vi and Kinetic, the Kinetic was determined by the rim break measurement and used as an impact speed and the Vi was used to determine.

The poor me called Tracker (Pty) Ltd to intervene as they are the one who installed a telematics device in my car and assured me that it highly accurate. The very same tracking company was recommended by Vapsure Inurance company. I was driving at 43km/h, as per the report with the highest speed of 67km/h on the day of loss.

I asked them as why will they ignore a tracker and trust an investigator who was probably snoaring while I got involved in an accident because the device is paramount. I sent them a full tracker report and they further refused to relook into their decision.

The claimed that the tracker is irregular, also there were two flats next to the road and the signal might have been disturbed by those buildings. I notified tracker company who felt this fly by night insurer is stepping in their toes. They road a full report advicing vapsure that their device is in properly installed and in good condition and that there was no speed reported.

Their last response after sending them a special letter from tracker was that the PING SIGNALLING is not good from the tracker. Can someone explain the damn wording to me, the tracker further told me they have no idea of what the insurer means by PING What not.

The matter is ombudman. I lost my job because my job requires me to have a job, if you are journalist and radio personality working at 3am you wont survive uber everyday for 10 km every day.

-This is a trauma I went through and still experiencing. I had to refund the insurer for taking my car to SMD though i have been paying monthly premium, I had to refund them for courtesy car I have been paying for after rejecting my claim.

If it means I have to sell my kidney or the whole testicles to raise money to challenge this monster until supreme court of appeal, then is the risk I am prepared. They will give me every cent I have spent and even demand all my premium since the inception for misrepresentation, breach of contact and infridging my Bill of rights.

look , if this guys do not have money to settle the insurance, rather let them tell me instead creating loopholes. I am so hurt and punched into my sorrow. They caused me a job unnecessary. even failed to provide me with a courtesy car which i took 2 days before rejection of claim as i was instructed to return the car with immediate effect and they disassociated them with myself. The claim in question is above R250k.

JOIN THEM AT YOUR OWN RISK AND THOSE OF YOUR ANCESTORS