***** customer service and negligent

Customer care not up to scratch. They cracked my windscreen and when informed them they told me they don’t cover damage to windscreen so it will be at my cost. Fine if that’s how they want to rob their customers but at least have the decency to inform the customer that there has been damage to your car (whether covered or not) while it was under our care and not keep quiet and hope the customer will drive away without noticing, that is ***** customer service in my opinion!