I purchased 3 vapes from vaperite online

I purchased 3 vapes from vaperite online. Upon the purchase of the 3rd vape the device was defective, we returned it to the nearest vaperite, although the way we were treated was professional I am unhappy at the loss. They did not have a replacement drag kit in stock and told us unfortunately we cannot do store credit until they get stock. So they made up a tank and drag kit for us to the same value. However we were forced to settle for a leaky tank and not th eupod