Staff who don't know what they're selling and send you from pillar to post

<p>One of my worst experiences dealing with the folks at Vapeshop. Broken glass on my tank (Melo 2) needed to be replaced and I was informed that they had stock, so I left my mod and tank to be replaced only to be told when I came back 2 hours later that they didn't actually have stock or couldn't find stock, however, was assured the Rosebank and Melrose branches had stock. Drove all the way to Melrose only to be told they didn't have stock but asked if I wouldn't be interested in buying a new tank? ***? Okay, so I asked if another tank wouldn't fit because that was what I was told at the Mall of Africa branch. The answer was a NO! Drove back to Mall of Africa (but in the mean time, phoned the Rosebank branch and asked if they had stock - they confirmed, they didn't and no other tank wouldn't fit) and spoke to the guy who told me they did have stock. Cut the long story short, I didn't get a replacement glass for my tank. Could've easily gone to one of their competitors, but thought the Vapeshop would actually care about their customers to ensure they wouldn't end up sending them on a wild goose chase. So Vapeshop, thanks for your service these past few months, but I think guys like Vapeking actually have staff that know what they're selling and provide a much better customer experience. Cheers!</p>