BAD SERVICE - REFUSAL TO LOOK AT BROKEN E-CIGERETTE

<p>At the end of January I bought a vape at the **** & Bull in Cape Town. Within a week it was not working. I then emailed Vapeshop.co.za and asked if there were any shops in the South of Johannesburg as that is where we stay. I was told the cloest shop was in Melrose Arch (which is quite a distance from where I stay). I requested that a friend take the e cigertte into the melrose shop. She did so (with the purchase slip). The staff refused to look at it and told us to take it back to Cape Town.</p> <p>I emailed the support again and told them. Find attached emails.</p> <p>I was told to take it back and that the shop would be briefed. Eventually my friend got back to the shop and was now told that they do not stock that brand and would not even look at it. (Again). They then emailed me and stated (again) that it wasnt bought from them and (again) they will not even look at it.</p> <p> </p> <p>This e-cigerette cost me around R570 and lasted a week. I find this service absolutely appalling. </p> <p>Not only will they not replace it but will not even look at it</p> <p> </p> <p> </p>