BA
BG A

1 reviews | Active since Dec 2019

05 May 2020, 07:57

Online ********

Started buying from Vape King (Stoneridge) this year and service is always great hence I believed I would get the same when buying online. I must say I am upset( not at the guys at Stoneridge, but at WHOEVER IS ****ING RUNNING OPERATIONS AT THE HEAD OFFICE).DO NOT ****ING TAKE PEOPLE'S MONEY IF YOU CANNOT MAKE GOOD ON YOUR PROMISE TO DELIVER. The worst of all is the lack of communication. Just a simple update, (we out of stock, driver is delayed etc.) I am getting a **** you instead. You guys clearly do not value my business. Luckily I did not spent a small fortune and its money I can live without.

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Replies (2)
Vape King
Vape King's reply05 May 2020, 21:47
Official
Please note that inline with the lockdown regulations none of our staff are working at the moment, we are not allowed to trade. Please note our remote staff are trying their best to communicate with all our customers but this is a difficult time for all of us. Please be patient with us.
BA
BG A's update06 May 2020, 05:50
Reviewer Update
You should put this information on your website. Knowing this, maybe I would have still bought it or maybe not. In either case I am making an informed decision!!